The first time you use the portal you will need to request a password reset. Contact us via email ( with your full name and license key to have us do this. If you purchased from a 3rd party vendor, we would need to assign your license key to your email address for you to use this. If you purchased your key from LightBurn directly, you will have access to this portal. If you download a version of the software released after your license expires, it won't work.The license system used by LightBurn has a web portal that you can use to view the computers on their license, and do some basic tasks like remove a computer that has failed and process an offline activation. When it expires, it's still valid, you just don't get updates anymore. The license key has an expiry date - a year from when you first activate it. If you need more seats or a floating license setup, we can do that too - contact us for pricing and details. If you need to use it on 3 machines, we're happy to update your license to allow it, at no cost. The license key lets you use the software on up to two computers at once, they don't have to use the same operating system, and a license can be easily moved if you get a new computer. You pay once, the software will work forever as long as you have your license key.
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